PROCEDURES FOR WATER BILLING
VILLAGE OF DUNKIRK WATER BILLS ARE MAILED BY THE 1ST OF JAN, MARCH, MAY, JULY, SEPT, NOV
IF YOU DON’T RECEIVE YOUR BILL WITHIN 10 MAILING DAYS, PLEASE CONTACT THE OFFICE TO REQUEST YOUR BALANCE DUE.
YOU ALSO HAVE THE OPTION FOR EMAILED BILLINGS
DUE DATES ARE ON THE 21ST OF THOSE MONTHS LISTED ABOVE
SHUT OFFS ARE THE 16TH OF FEB, APRIL, JUNE, AUG, OCT, DEC
PAYMENT ARRANGEMENTS UP TO THE 25TH WILL BE ACCEPTED, BUT MUST BE MADE BEFORE THE 16 TO AVOID SHUT OFF.
FOR THOSE ON A FIXED INCOME….
YOU CAN MAKE PAYMENTS AS OFTEN AS YOU NEED TO BREAK IT INTO MORE MANAGEABLE SIZED PAYMENTS FOR YOUR PARTICULAR BUDGET.
EXAMPLE ONE: SEVERAL OF OUR CUSTOMERS PAY ABOUT HALF OF WHAT THEIR NORMAL BILL IS IN ON THE NON-BILLED MONTH. THEN WHEN THEIR BILL ARRIVES THE FOLLOWING MONTH, THEY PAY THE BALANCE.
EXAMPLE TWO: WE HAVE RESIDENTS WHO HAVE MONEY SENT WEEKLY. OR BI-WEEKLY, THEN PAY ANY ADDITIONAL DUE WHEN THEY GET THEIR BILL.
ANY WAY THAT WORKS FOR YOU AND YOUR BUDGET IS FINE.
PAY ONLINE USING LINKS BY GOING TO 'RESIDENTS' AND CLICKING ON ONLINE PAYMENTS